Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, billing information, appointment information, membership information, and information submitted through forms, booking systems, email, text message, or other communications.

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies, analytics tools, and similar technologies.

How We Use Your Information

We may use your information to:

• Schedule and manage appointments and services
• Administer memberships, purchases, and payments
• Communicate with you regarding appointments, purchases, services, or your account
• Respond to questions and customer-service requests
• Send promotional, educational, or marketing communications when permitted by law
• Improve our website, services, and customer experience
• Maintain the security and functionality of our website and systems
• Comply with legal, regulatory, accounting, and business requirements

Online Booking & Third-Party Services

The Reset Studio may use third-party service providers to support website hosting, scheduling, payment processing, customer communications, analytics, marketing, and other business functions.

When you use a third-party platform or follow a link to a third-party website, information you provide may also be governed by that provider’s privacy policy and terms. We encourage you to review the privacy practices of those providers.

Payment Information

Payments may be processed through third-party payment processors. The Reset Studio does not necessarily receive or store complete payment-card information when transactions are processed through these providers. Payment information is handled according to the security and privacy practices of the applicable payment processor.

Cookies & Analytics

Our website may use cookies, pixels, analytics technologies, or similar tools to understand website traffic, improve site performance, measure advertising effectiveness, and enhance your experience.

Your browser may allow you to limit or disable cookies. Some website features may not function properly if cookies are disabled.

Email & Text Communications

If you provide your email address or mobile telephone number, we may use it to communicate with you regarding appointments, services, purchases, memberships, or other interactions with The Reset Studio.

If you separately consent to marketing communications, we may also send promotional emails or text messages. You may unsubscribe from marketing emails using the unsubscribe option provided in those messages and may opt out of marketing text messages by following the instructions provided with those messages.

Consent to receive marketing communications is not a condition of purchasing services.

No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing of Information

We do not sell your personal information.

No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers who perform services on our behalf when reasonably necessary to operate our business, process payments, provide scheduling and communication services, maintain our website, perform analytics, support our own marketing activities, or comply with legal requirements. These providers are not permitted to use your information for their own marketing or promotional purposes.

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, property, or security of The Reset Studio, our customers, or others.

Health & Clinical Information

The Reset Studio provides wellness and recovery services. Certain chiropractic or clinical services available at the same location may be provided separately through Dr. Candy, LLC.

Information collected by a healthcare provider in connection with clinical care may be subject to different privacy requirements and practices, including applicable health-information privacy laws. This website Privacy Policy is not intended to replace any Notice of Privacy Practices or other privacy notice applicable to clinical healthcare services.

Please do not submit sensitive medical or health information through general website contact forms unless specifically requested through an appropriate system.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate authorization. If we learn that such information has been collected improperly, we will take reasonable steps to delete it.

Your Choices

You may contact us to request that we update or correct certain personal information you have provided to us. You may also opt out of promotional communications as described above.

Certain information may need to be retained for legitimate business, accounting, contractual, regulatory, or legal purposes.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. The Reset Studio is not responsible for the privacy practices, security, or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. The updated policy will be posted on this website with a revised effective date.